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TMCNet: eBay and PayPal Team up with Gmail to Fight Phishing

[July 08, 2008]

eBay and PayPal Team up with Gmail to Fight Phishing

SAN JOSE, Calif. --(Business Wire)-- eBay and PayPal today announced a collaborative effort with Google's webmail service Gmail(TM) to better protect consumers against fraudulent e-mails and phishing attacks. Starting today, eBay and PayPal customers with Gmail accounts will have a safer e-mail experience because they will receive fewer fake e-mails claiming to be sent by eBay and PayPal.


Through the use of DomainKeys and DomainKeys Identified Mail (DKIM) e-mail authentication technology, Google is able to prevent the delivery of fraudulent eBay and PayPal messages into Gmail users' inboxes. The initiative protects Gmail, eBay and PayPal customers worldwide.

"The Gmail team's decision to work with eBay and PayPal on this issue is a significant step forward in our fight to keep consumers safe from phishing and cybercrime," said Michael Barrett, chief information security officer of PayPal. "Today's announcement will enhance online safety for millions of eBay and PayPal customers who use Gmail."

DomainKeys technology adds another layer to spam and phishing protections by allowing Internet service providers to determine if messages are real and decide if they should be delivered to a customer's inbox. The collaboration between eBay, PayPal and Gmail will lower consumers' risk of being victimized by phishing attacks through the reduction of fraudulent e-mail consumers receive.

"We're always looking for ways to eliminate unwanted e-mail from our users' inboxes," said Brad Taylor, senior staff software engineer in charge of Gmail's anti-spam efforts. "Phishing is an especially nasty form of spam, so we appreciate having another weapon in our arsenal against it. We're glad to be working with eBay and PayPal to protect our users."

"Industry cooperation represents a pivotal part of stamping out phishing and other e-mail scams," said Dave Cullinane, chief information security officer at eBay. "Google's commitment to this battle will undoubtedly encourage others to join in the fight to keep consumers safe online."

About DomainKeys and DomainKeys Identified Mail (DKIM)

DomainKeys and DKIM address the widespread issue of e-mail forgery, using cryptography to verify the domain of the sender. It allows e-mail providers to validate an e-mail's originating domain, making use of blacklists and whitelists more effective. It also makes phishing attacks easier to detect by helping to identify abusive domains. In May 2007, the Internet Engineering Task Force approved DKIM as a proposed Internet standard -- RFC 4871. More information is available at http://dkim.org/.

About eBay

Founded in 1995, eBay Inc. connects hundreds of millions of people around the world every day, empowering them to explore new opportunities and innovate together. eBay Inc. does this by providing the Internet platforms of choice for global commerce, payments and communications. Since its inception, eBay Inc. has expanded to include some of the strongest brands in the world, including eBay, PayPal, Skype, StubHub, Shopping.com, and others. eBay Inc. is headquartered in San Jose, California.

More information about the company can be found at http://www.ebay.com and http://ebayinkblog.com.

About PayPal

PayPal is the safer, easier way to pay and get paid online. The service allows anyone to pay without sharing financial information and gives consumers the flexibility to pay in any way they prefer, including through credit cards, bank accounts or account balances. With more than 60 million active accounts in 190 markets and 17 currencies around the world, PayPal enables global ecommerce. PayPal is an eBay company. More information about the company can be found at https://www.paypal.com.

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